Last Updated: September 18, 2026
These Billing Terms & Conditions explain how payments, charges, subscriptions, renewals, and cancellations are handled for purchases made through Luma Health International LLC ("Luma Health," "we," "us," or "our").
By completing a purchase, you acknowledge and agree to the billing terms presented to you at checkout and these Billing Terms & Conditions.
The price applicable to your purchase will be clearly displayed before you complete checkout.
Before submitting payment, you will be provided with information regarding:
Prices are displayed in U.S. dollars unless otherwise stated.
We will not intentionally charge fees that were not disclosed to you before you completed your purchase.
For products offered as a one-time purchase, your selected payment method will be charged the total amount displayed at checkout.
A one-time purchase does not automatically enroll you in recurring billing unless recurring billing is separately and clearly disclosed and accepted during checkout.
Certain products or services may be offered on a subscription or recurring basis.
If you purchase a subscription, the checkout page will clearly disclose the initial amount due, subsequent recurring payment amount, and billing frequency before you complete your purchase.
By purchasing a recurring subscription, you authorize Luma Health International LLC to charge your selected payment method at the disclosed interval until you cancel your subscription in accordance with the applicable cancellation terms.
Your subscription will automatically renew unless you submit a cancellation or pause request at least 15 days before your next scheduled billing date.
If your purchase includes promotional, discounted, or introductory pricing, the checkout page will clearly disclose the promotional price and, when applicable, the price that will apply after the promotional period ends.
For example, if an introductory price applies only to your first order and subsequent orders renew at a different price, both prices will be disclosed before you complete checkout.
Unless otherwise stated, promotional offers cannot be combined with other offers.
Before completing your purchase, you will have an opportunity to review your order, including the products or services selected and the total amount due.
For recurring purchases, the applicable renewal price and billing frequency will also be disclosed before purchase.
Please review this information carefully before submitting your order.
By providing a payment method and completing your purchase, you represent that you are authorized to use the payment method provided.
You authorize Luma Health International LLC and its payment processors to charge your selected payment method for the amounts disclosed during checkout.
For recurring subscriptions, this authorization remains in effect until your subscription is canceled or otherwise terminated.
We accept the payment methods displayed during checkout.
Your payment information may be securely processed by third-party payment processors. Luma Health International LLC does not necessarily store your complete payment card information.
If we are unable to process a scheduled payment, we may attempt to process the payment again using the payment method associated with your account.
We may contact you to request updated payment information.
If payment cannot be successfully processed, your order, subscription, or access to applicable services may be delayed, suspended, or canceled.
You may cancel an eligible subscription in accordance with the cancellation instructions provided on our website or by contacting customer support.
To stop an upcoming bill, cancellation or pause requests must be submitted at least 15 days before the next scheduled billing date.
Cancellation prevents future subscription renewals but does not automatically reverse charges that were properly processed before cancellation.
All sales are final and no refunds are provided. See our Refund & Cancellation Policy.
All sales are final. No refunds are provided.
Please review our Refund & Cancellation Policy for the all-sales-final policy and requirements for canceling future auto-refills.
If the price of a recurring subscription changes, we will provide notice as required by applicable law before charging the new subscription price.
Where required, you will have an opportunity to cancel before the new price takes effect.
Applicable taxes, shipping charges, or other required fees, if any, will be disclosed during checkout before you complete your purchase.
The total amount presented before purchase will reflect the charges applicable to that transaction.
If you believe you were charged incorrectly or have a question about a payment, please contact us.
We encourage customers to contact us promptly regarding billing concerns so we can investigate and attempt to resolve the issue.
Operated by Luma Health International LLC
8 The Green, Dover, DE 19901
Phone: (728) 209-8131
Email: [email protected]
By completing a purchase through Luma Health International LLC, you acknowledge that you have reviewed the pricing and billing information presented during checkout and agree to the applicable payment terms.
For subscription purchases, you acknowledge and agree that your selected payment method may be charged automatically at the frequency and amount disclosed during checkout until you cancel your subscription.
These Billing Terms & Conditions should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.